How to fix unresponsive console issue

When you create a new virtual machine, the first thing you might want to do is to have a look at the console panel and check whether the instance has booted correctly.

After opening up the console in OpenStack you might encounter this error:

  • unresponsive grey screen

  • document icon in the down-right corner which informs about the issue on client side

../../../../_images/fixconsole1.png

In this case:

Check your firewall rules for port 6082 (Proxy port for HTML5 console) and assign “incoming” traffic the “allow” rule. It may look like this:

../../../../_images/enable_virtual_machine_access1.png

Connecting through RDP:

Make sure that you included your floating IP in RDP rules on your computer. If you want to make these changes for more than one machine, then include our external network address: 185.178.84.0/22.

Public IPs are different. Here is a list of public IPv4s:

Central: 217.71.193.0/24

LUMI: 217.71.195.0/24