Forgot password for DestinE Platform account

In this article, you will learn how to change DESP password in case you have forgotten it.

Prerequisites

No. 1 Account

You need a DestinE Platform account. See How to create a DestinE Platform account

Step 1 Start with the sign in button

Go to page https://platform.destine.eu/support/ and click on Sign In button in the upper right corner of the browser screen:

../../_images/manage-desp-account-1.png

A Sign in form will appear on the screen:

../../_images/forgot-password-6.png

Step 2 Forgot Your Password screen

The start the process of replacing the password, click on I forgot my password. It leads to the following Forgot Your Password screen:

../../_images/forgot-password-7.png

Enter your user name or email address into the field Username or email. The system will either take the email address verbatim or will deduce it from the user name. To that email address, a message will be sent, with a link.

Step 3 Send notification to the email address specified

The next screen is

../../_images/forgot-password-8.png

Step 5 Enter new password twice

So, enter the new password twice and click Submit.

../../_images/forgot-password-10.png

From that moment on, log into Destination Earth site with the old email address and the new password.

What To Do Next

There are several options to manage your DestinE Platform account: Managing an existing account on DestinE Platform.